INTOUCH Credit Union Profile

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INTOUCH

Charter #68505 | NCUA Region 2 | FISCU
Low-Income Designation: No
Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (214) 291-1776

Fax:

Founding Date: N/A

Website: http://www.itcu.org

Personnel & Operations

President: Pressel, Nancy

Manager: Lugrand, Kent

FT Employees: 139

PT Employees: 1

Designations & Ratios

MDI Status: No

RBC Ratio: 10%

Membership Type: 99

Branches: 10

Hours: M-F 9:00AM - 5:00PM, SAT 9:00AM - 12:30PM (

Credit Union Profile Summary

INTOUCH is a FISCU Credit Union. With a total of 73,844 members [1], this institution manages approximately $810,883,879 in total assets [1]. It does not currently hold a Low-Income Designation. Key financial indicators show a solid Net Worth Ratio of 8.22% [1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at -5.66% [1].

Financial Snapshot

Total Assets [1]
$810,883,879

Total economic resources.

Total Loans [1]
$643,779,240

Total value of outstanding loans.

Total Deposits [1]
$733,416,338

Total funds deposited by members.

Members [1]
73,844

Number of active members.

Performance Ratios

Net Worth Ratio [1]
8.22%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) [1]
-0.78%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio [1]
87.78%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) [1]
-7.90%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) [1]
-5.66%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) [1]
-9.77%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

5640 DEMOCRACY DR

PLANO, TX, 75024

Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

0

Rate This Credit Union

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Branch Locations

Found 12 branches reported by INTOUCH (Charter #68505).

Main Office

Democracy Main Office

Type: Corporate Office

5640 Democracy Dr

Plano, TX 75024

Phone: (214) 291-1776

Services: Member Services, ATM, Drive-Thru

Open in Directions

Additional Branches

Allen

Allen

Type: Branch Office

1010 W Exchange Pkwy Ste 170

Allen, TX 75013-7113

Phone: (800) 337-3328

Services: Member Services, ATM, Drive-Thru

Open in Directions

Auburn Hills

Auburn Hills

Type: Branch Office

3355 University Dr

Auburn Hills, MI 48326

Phone: (248) 292-5720

Services: Member Services, ATM, Drive-Thru

Open in Directions

Frisco

Warren

Type: Branch Office

9151 Warren Pkwy

Frisco, TX 75035

Phone: (214) 975-3190

Services: Member Services, ATM, Drive-Thru

Open in Directions

Henderson

Cadence (Smith's? Marketplace)

Type: Branch Office

845 E Lake Mead Pkwy

Henderson, NV 89015

Phone: (800) 337-3328

Services: Member Services, ATM

Open in Directions

Las Vegas

Buffalo (Albertsons?)

Type: Branch Office

1650 N Buffalo Dr

Las Vegas, NV 89128-8900

Phone: (800) 337-3328

Services: Member Services, ATM

Open in Directions

Durango

Type: Corporate Office

5812 S Durango Dr

Las Vegas, NV 89113

Phone: (800) 337-3328

Services: Member Services

Open in Directions

Mountains Edge

Type: Branch Office

9305 S Cimarron Rd

Las Vegas, NV 89178-2501

Phone: (800) 337-3328

Services: Member Services, ATM, Drive-Thru

Open in Directions

Mckinney

McKinney

Type: Branch Office

6375 Eldorado Pkwy

Mckinney, TX 75070-5627

Phone: (214) 291-1730

Services: Member Services, ATM, Drive-Thru

Open in Directions

North Las Vegas

Cannery Corner

Type: Branch Office

2620 E Craig Rd

North Las Vegas, NV 89030

Phone: (702) 938-6450

Services: Member Services, ATM, Drive-Thru

Open in Directions

Plano

Shepton

Type: Corporate Office

5224 W Plano Pkwy

Plano, TX 75093-5005

Phone: (214) 291-1776

Services: Member Services, ATM, Drive-Thru

Open in Directions

Prosper

Prosper

Type: Branch Office

4940 W University

Prosper, TX 75078

Phone: (214) 975-5835

Services: Member Services, ATM, Drive-Thru

Open in Directions