SELF-HELP Credit Union Profile

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SELF-HELP

Charter #66258 | NCUA Region 2 | FISCU

Low-Income Designation: Yes

Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (919) 956-4400

Fax: (919) 956-4600

Founding Date: N/A

Website: http://www.self-help.org

Personnel & Operations

President: McKetty, Deborah

Manager: Eakes, Martin

FT Employees: 329

PT Employees: 4

Designations & Ratios

MDI Status: No

RBC Ratio: 0%

Membership Type: 99

Branches: 36

Hours: MON-FRI 9:00-5:00

Credit Union Profile Summary

SELF-HELP is a FISCU Credit Union. With a total of 105,323 members ^[1], this institution manages approximately $2,090,975,160 in total assets ^[1]. It proudly serves as a Low-Income Designated institution. Key financial indicators show a solid Net Worth Ratio of 24.33% ^[1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at 18.34% ^[1].

Financial Snapshot

Total Assets ^[1]

$2,090,975,160

Total economic resources.

Total Loans ^[1]

$1,863,931,584

Total value of outstanding loans.

Total Deposits ^[1]

$1,541,437,297

Total funds deposited by members.

Members ^[1]

105,323

Number of active members.

Performance Ratios

Net Worth Ratio ^[1]

24.33%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) ^[1]

0.76%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio ^[1]

120.92%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) ^[1]

↑ 15.82%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) ^[1]

↑ 18.34%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) ^[1]

↑ 18.17%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

301 W MAIN ST

DURHAM, NC, 27701

Open in Google Maps

Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

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Branch Locations

Found 38 branches reported by SELF-HELP (Charter #66258).

Main Office

Headquarters Main Office

Type: Corporate Office

301 W Main St

Durham, NC 27701

Phone: (919) 956-4400

Services: None specified

SELF-HELP Credit Union Profile

SELF-HELP

Headquarters Contact & Staff

Credit Union Profile Summary

Financial Snapshot

Performance Ratios

Four-Quarter Growth

Headquarters Location & Map

Headquarters Address

Member Ratings & Reviews

Rate This Credit Union

Branch Locations

Main Office

Headquarters Main Office

Additional Branches

Apopka

Asheville

Charlotte

Columbia

Deland

Durham

Galax

Greensboro

Greenville

Hendersonville

Jacksonville

Kinston

Laurinburg

Lexington

Maiden

Morganton

Old Fort

Piedmont

Pisgah Forest

Raleigh

Rocky Mount

Rosman

Salisbury

Tallahassee

Wilmington

Wilson

Windsor

Winter Park