SERVICE 1 Credit Union Profile

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SERVICE 1

Charter #4038 | NCUA Region 1 | FCU
Low-Income Designation: Yes
Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (231) 739-5068

Fax: (231) 737-3522

Founding Date: N/A

Website: HTTP://WWW.SERVICE1FCU.COM

Personnel & Operations

President: Williams, Susan

Manager: Bourdo, Kim

FT Employees: 48

PT Employees: 13

Designations & Ratios

MDI Status: No

RBC Ratio: 0%

Membership Type: 43

Branches: 6

Hours: Mon, Wed, Thurs 9-5:15 Tues 10-5:15 Frida

Credit Union Profile Summary

SERVICE 1 is a FCU Credit Union. With a total of 21,995 members [1], this institution manages approximately $202,705,624 in total assets [1]. It proudly serves as a Low-Income Designated institution. Key financial indicators show a solid Net Worth Ratio of 16.74% [1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at 2.11% [1].

Financial Snapshot

Total Assets [1]
$202,705,624

Total economic resources.

Total Loans [1]
$146,545,065

Total value of outstanding loans.

Total Deposits [1]
$167,545,671

Total funds deposited by members.

Members [1]
21,995

Number of active members.

Performance Ratios

Net Worth Ratio [1]
16.74%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) [1]
1.00%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio [1]
87.47%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) [1]
↑ 1.02%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) [1]
↑ 2.11%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) [1]
↓ -0.31%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

1075 E Sherman Blvd

Norton Shores, MI, 49444-1807
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Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

0

Rate This Credit Union

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Branch Locations

Found 6 branches reported by SERVICE 1 (Charter #4038).

Main Office

Service 1 FCU Main Office

Type: Corporate Office

1075 E Sherman Blvd

Norton Shores, MI 49444-1807

Phone: (231) 739-5068

Services: Member Services, ATM, Drive-Thru

Open in Directions

Additional Branches

Mobile

Service 1 FCU/Mobile,AL

Type: Branch Office

2051 S Broad St

Mobile, AL 36615-1286

Phone: (251) 432-8538

Services: Member Services, ATM, Drive-Thru

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Muskegon

Service 1 FCU/Lakes Mall

Type: Branch Office

1625 Eastwind Dr

Muskegon, MI 49444-7837

Phone: (231) 799-0517

Services: Member Services, ATM, Drive-Thru

Open in Directions

Service 1 FCU/SB Branch

Type: Branch Office

991 W Broadway Ave

Muskegon, MI 49441

Phone: (231) 759-2500

Services: Member Services, ATM, Drive-Thru

Open in Directions

Neosho

Service 1 FCU/Neosho

Type: Branch Office

2975 Gardner Edgewood Dr

Neosho, MO 64850-3110

Phone: (417) 451-7588

Services: Member Services, ATM, Drive-Thru

Open in Directions

Shell Knob

Table Rock Branch

Type: Branch Office

25368 State Highway 39

Shell Knob, MO 65747

Phone: (417) 858-2500

Services: Member Services

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