SELF-HELP Credit Union Profile

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SELF-HELP

Charter #24802 | NCUA Region 2 | FCU

Low-Income Designation: Yes

Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (919) 956-4600

Fax:

Founding Date: N/A

Website: http://www.self-helpfcu.org

Personnel & Operations

President: Caballero, Jose

Manager: Eakes, Martin

FT Employees: 369

PT Employees: 48

Designations & Ratios

MDI Status: No

RBC Ratio: 0%

Membership Type: 98

Branches: 43

Hours: Monday: 9am - 5pm Tuesday: 9am - 5pm Wedn

Credit Union Profile Summary

SELF-HELP is a FCU Credit Union. With a total of 130,040 members ^[1], this institution manages approximately $2,277,167,399 in total assets ^[1]. It proudly serves as a Low-Income Designated institution. Key financial indicators show a solid Net Worth Ratio of 27% ^[1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at 4.10% ^[1].

Financial Snapshot

Total Assets ^[1]

$2,277,167,399

Total economic resources.

Total Loans ^[1]

$1,558,246,739

Total value of outstanding loans.

Total Deposits ^[1]

$1,611,080,181

Total funds deposited by members.

Members ^[1]

130,040

Number of active members.

Performance Ratios

Net Worth Ratio ^[1]

27%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) ^[1]

0.78%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio ^[1]

96.72%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) ^[1]

↑ 6.20%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) ^[1]

↑ 4.10%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) ^[1]

↑ 0.18%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

301 W Main St

Durham, NC, 27701-3215

Open in Google Maps

Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

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Branch Locations

Found 37 branches reported by SELF-HELP (Charter #24802).

Main Office

Durham Main Office

Type: Corporate Office

301 W Main St

Durham, NC 27701-3215

Phone: (919) 956-4600

Services: None specified

SELF-HELP Credit Union Profile

SELF-HELP

Headquarters Contact & Staff

Credit Union Profile Summary

Financial Snapshot

Performance Ratios

Four-Quarter Growth

Headquarters Location & Map

Headquarters Address

Member Ratings & Reviews

Rate This Credit Union

Branch Locations

Main Office

Durham Main Office

Additional Branches

Bakersfield

Biggs

Chicago

Chico

Cicero

Crestwood

E Wenatchee

Fresno

Lamont

Lodi

Los Angeles

Manteca

Maywood

Milwaukee

Modesto

Napa

Oakland

Pasco

Pittsburg

Pomona

Porterville

Riverbank

San Diego

San Francisco

San Jose

Stockton

Sunnyside

Vallejo

Wilmington

Yakima