WEBSTER FIRST Credit Union Profile

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WEBSTER FIRST

Charter #24557 | NCUA Region 1 | FCU

Low-Income Designation: Yes

Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (800) 962-4452

Fax:

Founding Date: N/A

Website: https://www.websterfirst.com

Personnel & Operations

President: Katsiroubas, Theodore

Manager: Thomasian, John

FT Employees: 198

PT Employees: 18

Designations & Ratios

MDI Status: No

RBC Ratio: 0%

Membership Type: 00

Branches: 15

Hours: M T 8:00 am to 4:30 pm W 8:00 am to 1:00 p

Credit Union Profile Summary

WEBSTER FIRST is a FCU Credit Union. With a total of 90,474 members ^[1], this institution manages approximately $1,501,277,429 in total assets ^[1]. It proudly serves as a Low-Income Designated institution. Key financial indicators show a solid Net Worth Ratio of 18.32% ^[1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at 5.01% ^[1].

Financial Snapshot

Total Assets ^[1]

$1,501,277,429

Total economic resources.

Total Loans ^[1]

$1,205,214,454

Total value of outstanding loans.

Total Deposits ^[1]

$1,061,348,342

Total funds deposited by members.

Members ^[1]

90,474

Number of active members.

Performance Ratios

Net Worth Ratio ^[1]

18.32%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) ^[1]

1.45%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio ^[1]

113.56%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) ^[1]

↑ 1.14%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) ^[1]

↑ 5.01%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) ^[1]

↓ -2.78%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

271 Greenwood St

Worcester, MA, 01607

Open in Google Maps

Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

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Branch Locations

Found 18 branches reported by WEBSTER FIRST (Charter #24557).

Main Office

Operations Center Main Office

Type: Corporate Office

271 Greenwood St

Worcester, MA 01607

Phone: (800) 962-4452

Services: None specified

WEBSTER FIRST Credit Union Profile

WEBSTER FIRST

Headquarters Contact & Staff

Credit Union Profile Summary

Financial Snapshot

Performance Ratios

Four-Quarter Growth

Headquarters Location & Map

Headquarters Address

Member Ratings & Reviews

Rate This Credit Union

Branch Locations

Main Office

Operations Center Main Office

Additional Branches

Auburn

Boylston

Charlton

Douglas

Dudley

Fitchburg

Hopkinton

Merrimac

Saugus

Spencer

Webster

West Boylston

Whitinsville

Winthrop

Worcester