CITADEL Credit Union Profile

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CITADEL

Charter #2099 | NCUA Region 1 | FCU

Low-Income Designation: No

Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (800) 666-0191

Fax: (610) 466-6417

Founding Date: N/A

Website: http://www.citadelbanking.com

Personnel & Operations

President: Hellebush, Claudia

Manager: Brown, Bill

FT Employees: 582

PT Employees: 3

Designations & Ratios

MDI Status: No

RBC Ratio: 13.95%

Membership Type: 00

Branches: 24

Hours: M-F 8:00 AM - 5:00 PM

Credit Union Profile Summary

CITADEL is a FCU Credit Union. With a total of 271,237 members ^[1], this institution manages approximately $6,389,843,912 in total assets ^[1]. It does not currently hold a Low-Income Designation. Key financial indicators show a solid Net Worth Ratio of 9.57% ^[1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at 8.35% ^[1].

Financial Snapshot

Total Assets ^[1]

$6,389,843,912

Total economic resources.

Total Loans ^[1]

$5,588,655,368

Total value of outstanding loans.

Total Deposits ^[1]

$5,373,242,391

Total funds deposited by members.

Members ^[1]

271,237

Number of active members.

Performance Ratios

Net Worth Ratio ^[1]

9.57%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) ^[1]

0.54%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio ^[1]

104.01%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) ^[1]

↑ 5.97%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) ^[1]

↑ 8.35%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) ^[1]

↑ 3.03%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

520 EAGLEVIEW BLVD

EXTON, PA, 19341

Open in Google Maps

Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

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Branch Locations

Found 26 branches reported by CITADEL (Charter #2099).

Main Office

Citadel Corporate Headquarters Main Office

Type: Corporate Office

520 Eagleview Blvd

Exton, PA 19341

Phone: (800) 666-0191

Services: None specified

CITADEL Credit Union Profile

CITADEL

Headquarters Contact & Staff

Credit Union Profile Summary

Financial Snapshot

Performance Ratios

Four-Quarter Growth

Headquarters Location & Map

Headquarters Address

Member Ratings & Reviews

Rate This Credit Union

Branch Locations

Main Office

Citadel Corporate Headquarters Main Office

Additional Branches

Audubon

Brookhaven

Chester Springs

Coatesville

Downingtown

East Norriton

Glen Mills

Harleysville

Kennett Square

Lancaster

Lansdale

Limerick

Montgomeryville

Oxford

Paoli

Parkesburg

Phoenixville

Pottstown

Springfield

Thorndale

Warminster

West Chester