CALL Credit Union Profile

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CALL

Charter #15209 | NCUA Region 1 | FCU
Low-Income Designation: No
Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (804) 274-1200

Fax: (804) 274-1266

Founding Date: N/A

Website: https://www.callfederal.org/

Personnel & Operations

President: Horne, Jr., James

Manager: West, John

FT Employees: 112

PT Employees: 5

Designations & Ratios

MDI Status: No

RBC Ratio: 24.96%

Membership Type: 00

Branches: 9

Hours: 9am-5pm

Credit Union Profile Summary

CALL is a FCU Credit Union. With a total of 27,812 members [1], this institution manages approximately $540,975,826 in total assets [1]. It does not currently hold a Low-Income Designation. Key financial indicators show a solid Net Worth Ratio of 10.49% [1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at 2.43% [1].

Financial Snapshot

Total Assets [1]
$540,975,826

Total economic resources.

Total Loans [1]
$265,570,347

Total value of outstanding loans.

Total Deposits [1]
$485,556,403

Total funds deposited by members.

Members [1]
27,812

Number of active members.

Performance Ratios

Net Worth Ratio [1]
10.49%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) [1]
0.33%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio [1]
54.69%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) [1]
3.40%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) [1]
2.43%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) [1]
-2.23%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

4605 Commerce Rd

Richmond, VA, 23234-2233

Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

0

Rate This Credit Union

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Branch Locations

Found 6 branches reported by CALL (Charter #15209).

Main Office

Main Office Main Office

Type: Corporate Office

4605 Commerce Rd

Richmond, VA 23234-2233

Phone: (804) 274-1200

Services: Member Services, ATM, Drive-Thru

Open in Directions

Additional Branches

Mechanicsville

Hanover Office

Type: Branch Office

9397 Atlee Rd

Mechanicsville, VA 23116

Phone: (804) 559-2005

Services: Member Services, ATM, Drive-Thru

Open in Directions

Midlothian

Chesterfield Office

Type: Branch Office

3640 Call Federal Dr

Ste 100

Midlothian, VA 23112-3457

Phone: (804) 276-2666

Services: Member Services, ATM, Drive-Thru

Open in Directions

Prince George

Home Base FCU

Type: Branch Office

4495 Crossings Blvd

Prince George, VA 23875

Phone: (804) 452-0736

Services: None specified

Open in Directions

Richmond

Altria HQ

Type: Branch Office

6601 W Broad St

Richmond, VA 23230-1723

Phone: (804) 274-1300

Services: Member Services, ATM

Open in Directions

Henrico Office

Type: Branch Office

3660 Mayland Ct

Richmond, VA 23233-1409

Phone: (804) 249-6888

Services: Member Services, ATM, Drive-Thru

Open in Directions