CONSUMER Credit Union Profile

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CONSUMER

Charter #60056 | NCUA Region 2 | FISCU
Low-Income Designation: Yes
Report Date: 2025

Headquarters Contact & Staff

Contact & Info

Phone: (423) 639-6131

Fax: (423) 639-6296

Founding Date: N/A

Website: https://www.consumercreditunion.com

Personnel & Operations

President: Whaley, Marcia

Manager: Kilday, Amanda

FT Employees: 79

PT Employees: 4

Designations & Ratios

MDI Status: No

RBC Ratio: 0%

Membership Type: 99

Branches: 8

Hours: Monday - Thursday 9:00 am - 5:00 pm Friday

Credit Union Profile Summary

CONSUMER is a FISCU Credit Union. With a total of 31,881 members [1], this institution manages approximately $631,150,598 in total assets [1]. It proudly serves as a Low-Income Designated institution. Key financial indicators show a solid Net Worth Ratio of 10.27% [1] and a strong Loan-to-Share Ratio, with loan growth over the last four quarters at 8.08% [1].

Financial Snapshot

Total Assets [1]
$631,150,598

Total economic resources.

Total Loans [1]
$464,928,265

Total value of outstanding loans.

Total Deposits [1]
$538,231,607

Total funds deposited by members.

Members [1]
31,881

Number of active members.

Performance Ratios

Net Worth Ratio [1]
10.27%

This is the credit union's safety cushion; 7.0% is the regulatory minimum. A higher ratio means the credit union is stable.

Return on Assets (ROAA) [1]
0.66%

Measures profitability. Shows profit generated per dollar of assets. Near 1.0% is considered strong.

Loan-to-Share Ratio [1]
86.38%

Measures lending activity using member deposits. Below 100% is generally healthy, balancing lending and liquidity.

Four-Quarter Growth

Asset Growth (4Q) [1]
0.57%

Indicates change in total size. Positive growth means the credit union is expanding its operations.

Loan Growth (4Q) [1]
8.08%

Shows change in lending activity. Positive growth means they are actively increasing their lending business.

Member Growth (4Q) [1]
-4.60%

Indicates change in member count. Positive growth is a sign of a healthy, expanding member base.

Headquarters Location & Map

Headquarters Address

3634 E Andrew Johnson Hwy

Greeneville, TN, 37745

Member Ratings & Reviews

Average Member Rating:

N/A / 5.0

Total Approved Reviews:

0

Rate This Credit Union

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Branch Locations

Found 9 branches reported by CONSUMER (Charter #60056).

Main Office

Consumer Credit Union Main Office

Type: Corporate Office

3634 E Andrew Johnson Hwy

Greeneville, TN 37745

Phone: (423) 639-6131

Services: Member Services, ATM, Drive-Thru

Open in Directions

Additional Branches

Greeneville

Myers Street Service Center

Type: Branch Office

1115 Myers St

Greeneville, TN 37743-5215

Phone: (423) 639-6063

Services: Member Services, ATM, Drive-Thru

Open in Directions

Jefferson City

Jefferson City Service Center

Type: Branch Office

1075 N Chucky Pike

Jefferson City, TN 37760

Phone: (865) 475-2874

Services: Member Services, ATM, Drive-Thru

Open in Directions

Johnson City

Johnson City Service Center

Type: Branch Office

1919 N Roan St

Johnson City, TN 37601

Phone: (423) 434-2211

Services: Member Services, ATM, Drive-Thru

Open in Directions

Knoxville

Fort Sanders Medical Center (in hospital)

Type: Branch Office

1901 Clinch Ave

Knoxville, TN 37916

Phone: (865) 560-5611

Services: Member Services

Open in Directions

Knoxville Service Center

Type: Branch Office

307 Lovell Rd

Knoxville, TN 37934

Phone: (865) 560-5611

Services: Member Services, Drive-Thru

Open in Directions

Morristown

Morristown East Service Center

Type: Branch Office

4005 E Morris Blvd

Morristown, TN 37813-1259

Phone: (423) 317-9611

Services: Member Services, ATM, Drive-Thru

Open in Directions

Morristown West Service Center

Type: Branch Office

4918 W Andrew Johnson Hwy

Morristown, TN 37814

Phone: (423) 586-6006

Services: Member Services, ATM, Drive-Thru

Open in Directions

Mosheim

Mosheim Service Center

Type: Branch Office

9175 W Andrew Johnson Hwy

Mosheim, TN 37818

Phone: (423) 422-4118

Services: Member Services, ATM, Drive-Thru

Open in Directions